How it all started
The seeds for Tappy Guide were planted in 2017 after his sister Ann, who was born blind, had a bad experience while traveling with a ride-sharing service. Ann was traveling from the mall back to her apartment where her driver mistakenly dropped her off in the wrong location. Ann realized this when her apartment key did not work, but fortunately, she was able to get picked up after sharing her location with her roommate.
If this happened to her once, then this has to have happened to other people with similar disabilities. Thoughts of assisting blind and low-visioned people to grocery shops was the initial idea, but it expanded into a much larger idea over time.
This is where Tappy Guide comes in: Tappy Guide allows for people with disabilities to contact a call center where a representative will use the caller’s real-time location and satellite location to safely navigate them to their destination.
Tappy Guide is designed to make sure that people with disabilities will always have a solution when navigating unfamiliar surroundings to ensure that both the caller and their loved ones feel safe and comfortable knowing someone is always there to help.