How it all started

The seeds for Tappy Guide were planted in 2017 after his sister Ann, who was born blind, had a bad experience while traveling with a ride-sharing service. Ann was traveling from the mall back to her apartment where her driver mistakenly dropped her off in the wrong location. Ann realized this when her apartment key did not work, but fortunately, she was able to get picked up after sharing her location with her roommate.

Sadly this situation was not an isolated incident and John realized that he wanted to find a way to assist people with disabilities travel from point A to point B with ease.

If this happened to her once, then this has to have happened to other people with similar disabilities. Thoughts of assisting blind and low-visioned people to grocery shops was the initial idea, but it expanded into a much larger idea over time.

This is where Tappy Guide comes in: Tappy Guide allows for people with disabilities to contact a call center where a representative will use the caller’s real-time location and satellite location to safely navigate them to their destination.

 Tappy Guide is designed to make sure that people with disabilities will always have a solution when navigating unfamiliar surroundings to ensure that both the caller and their loved ones feel safe and comfortable knowing someone is always there to help. 

John Petrous
Tappy Guide

John Petrous graduated from Wayne State University with a bachelor’s degree in Electrical and Computer Engineering. John spent time in the automotive industry specializing in-vehicle telematics software development and validation and has a proven track record with over 12 years of experience working with various vehicle manufacturers.

Prior to starting TappyGuide, John started working for General Motors in 2009 as their lead GPS validation engineer, where his role was to ensure the accuracy of the vehicle’s GPS while making calls to their call center. In 2012, John joined Chrysler and spent 6 years helping to develop and launch their UConnect infotainment system. After his work with Chrysler’s infotainment system, John was approached by Ford to join their development team for the 3rd generation Ford GT as the lead electrical subsystem validation engineer.

After working with Ford’s GT program and their vehicle telematics development team, John realized he wanted to move on to something more humanitarian-based. After his sister’s unfortunate experience with a ride-sharing service in 2017, John decided to act on his idea of helping people with disabilities.